Privacy Policy

Introduction

This statement describes how we collect, use, store and protect personal information when you visit and place orders on our website. We highly respect the privacy of every visitor and customer. We make every effort to keep all submitted personal information safe. By browsing our website and completing a purchase, you acknowledge and accept the practices outlined within this statement. All transactions on our website are processed using United States Dollars.

Information We Collect

We only gather information that is necessary for you to complete a purchase and receive your ordered items. When you create an order, you will need to submit certain personal details. This includes your full name, shipping address, contact email address and phone number. We also receive order related data such as items purchased, order value and payment confirmation records. We do not intentionally collect sensitive personal information including medical records, racial information or private lifestyle details from visitors. You will only provide these details voluntarily when you submit information on the website. We do not automatically pull personal data from your device without your active input.
Payment information is handled securely by our authorized payment service providers. We do not permanently store your complete credit card or payment account numbers on our internal server systems. Payment related data is processed by trusted third party payment platforms to finish your transaction. We only retain the basic order reference so we can track shipment, answer your order questions and manage after‑sales requests such as returns and refunds. After you submit your order, we hold your delivery address to arrange shipment. Our standard order processing takes 1‑3 days before dispatch, and the typical delivery timeframe ranges from 6‑12 days for shipped parcels.

How We Use Your Collected Information

Your personal information will only be used for purposes directly connected with your shopping experience on our website. First, we use your shipping name and physical address to arrange product delivery. We pass necessary delivery information to our international logistics partners so that your parcel can be shipped and delivered successfully. Second, your email and contact number allow us to send you updates concerning your order status, shipment progress, and after‑sales processing. If you submit a return request within the 60‑day return period, we rely on your stored order records to review the request and process your refund within 5‑10 days once we receive the returned goods.
We may also use your email to respond when you reach out to us through the Contact Us page. We will reply to your questions about products, shipping and after‑sales matters. We will not send frequent unsolicited messages unless you have explicitly agreed to receive updates. We will not sell, rent, or trade your personal details to outside commercial parties for their marketing activities. Your personal data will never be shared for unrelated advertising purposes. Sharing of your data only occurs with logistics and payment service providers who need this information to fulfill your order. Those third‑party service organizations are also required to keep customer information secure.

Information Storage And Protection

We maintain reasonable security measures designed to safeguard customer personal data from unauthorized access, loss or improper disclosure. We apply secure network environment and access restrictions for our internal systems. Only a limited number of authorized team members are permitted to access customer order and contact information, and these team members must follow internal data protection requirements. While we work continuously to protect stored customer information, no online storage or internet transmission environment can guarantee absolute security. If you notice any suspicious activity related to your order, please get in touch with us via the Contact Us page without delay.
We will keep your relevant order and contact records for an appropriate period. This retention period allows us to handle possible after‑sales follow‑up, return and refund inquiries. Once the relevant period expires, we will arrange for your non‑essential personal shipping data to be removed. We do not keep unnecessary personal records indefinitely. We also take internal management measures to avoid accidental leakage of customer information during daily business operations.

Sharing Of Customer Information

We will only release your personal information in very limited circumstances. As mentioned above, we share necessary shipping information with logistics service providers so parcels can be delivered to your address, and share payment related data with approved payment processors to complete your checkout. These service partners are only allowed to use your information for completing services connected to your order. They cannot reuse your data for their own separate marketing work.
We will not pass your personal contact and address data to any other external businesses. We will not distribute your customer records to marketing agencies, resellers or other unrelated organizations. Under regular business conditions, there will be no further disclosure of your private details. We do not carry out any activity that redistributes customer information for commercial gain.

Your Rights Over Your Personal Information

You have the right to ask us what personal data we hold that relates to your orders. If you wish to correct inaccurate shipping or contact details, you may send a message to us through the Contact Us page. You can also submit a request asking us to remove your customer records where there is no longer an ongoing order or pending after‑sales case. When you send your request, please provide your relevant order reference so that our team can identify your customer record accurately. We will review your request and respond within a reasonable amount of time.
If you no longer want to receive email updates, you can notify our support team and we will stop sending relevant messages to your email address. Even if you ask to stop receiving email notifications, we may still need to send essential messages about an active ongoing order, including shipping updates or communications for return and refund handling. These necessary notifications are required for us to complete the service you requested when you placed the order.

Communication With Us About Privacy Questions

Should you have any questions, concerns or feedback about the way we manage and protect your personal information, you may send your inquiry through the Contact Us page located on our website. Our support team will review your message and reply accordingly. We welcome feedback that helps us to improve our internal data handling procedures and enhance overall customer privacy protection.

Statement Revision

We reserve the right to revise content within this privacy statement over time. When adjustments are made, the updated version will be published directly on the website. We encourage you to review this statement periodically when you visit our site. Continued use of the website after updates have been posted means you accept the revised statement. Our core commitment to protecting customer personal information remains consistent through any revisions.

 

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